![]() ![]() Similarly, the Adobe Creative Cloud app is often updated for security flaws and/or user experience. Your Adobe Creative Cloud app isn’t working: Fix #4 Update the app itself Additionally, phone apps are often updated as well and rely on the phone to be of a certain operating system version in order to work at its full potential. Each patch includes fixes and improvements, whether they be related to newly found security issues or simply to improve user experience and speed. To keep your phone secure, your phone should always be updated to the latest patch. Your Adobe Creative Cloud app isn’t working: Fix #3 Update your phone to the latest version The same goes for phone data, if that’s what you prefer or normally use. Sometimes, when you’re on wi-fi and it isn’t connecting, you may have to toggle to phone data and back to get it working, as there could be a hang-up preventing your wi-fi from connecting. If you’ve just restarted your phone and the app still doesn’t work, perhaps wait a bit longer to allow your phone to connect online. Your Adobe Creative Cloud app isn’t working: Fix #2 Alternate between wi-fi and phone data for your connection By turning your phone on and off, as cliché as it may seem, you’re doing the most efficient thing possible to try and get your app working, effectively hitting two birds with one stone. ![]() ![]() Two, you’re forcing your Adobe Creative Cloud app to close and doing a hard reset on it. One, you’re allowing your phone to reset its operating system. When you restart your phone, you’re doing a couple of things to help. Your Adobe Creative Cloud app isn’t working: Fix #1 Restart your phone Some fixes require more work than others, but they’re all fairly simple to do.
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